This privacy policy describes how https://loveneckly.com/ (“the Website” or “we”) collects, uses, and discloses your personal information when you visit or make purchases on this Website.
1.Collecting Personal InformationWhen you visit our website, we will collect certain information about your device, your interactions with the website, and the information needed to process purchases. If you contact us for customer support, we may also collect additional information. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “personal information”. Please refer to the list below to learn what personal information we collect and the reasons for collecting it.
2.Device InformationExamples of collected personal information: browser version, IP address, time zone, cookie information, websites or products you browse, search terms, and your interaction methods with the website.Purpose of collection: To accurately load the website for you and analyze website usage to optimize our website.Source of collection: Automatically collected when you access this website using cookies, log files, web beacons, tags, or pixels.Disclosure for commercial purposes: Shared with our processor wordprss.
3.Order Information
Examples of collected personal information include: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
Purpose of collection: To provide you with products or services to fulfill the contract, process your payment information, arrange for shipment, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risks or fraud, and when in line with the preferences you shared with us, provide you with information or advertisements related to our products or services.
Source of collection: Collected from you.
Disclosure for business purposes: Shared with our processors. wordprss. LianLian Pay, Google, and Facebook.
4.Customer Support Information
Examples of personal information collected: order number, name, billing address, shipping address, email address, and phone number.
Purpose of collection: To provide customer support.
Source of collection: Collected from you.
Disclosure for business purposes: Email and wordprss. inbox
5.MinorsThis website is not intended for individuals under the age of 18. We will not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the following address to request deletion.
6.Sharing Personal Information
We will share your personal information with service providers to help us provide services and fulfill the aforementioned contracts. For example:
We use Shopify to power our online store. You can learn more about how Shopify uses personal information here: https://www.wordprss.com/legal/privacy.
We use LianLian Pay to receive your payments. Click here to learn more about how LianLian Pay uses your personal information.
We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other legal information requests, or otherwise protect our rights.
7.Use of Personal InformationWe use your personal information to provide you with services, including: offering products for sale, processing payments, shipping and fulfilling orders, and promptly notifying you of new products, services and offers.
8.RetentionWhen you place an order through this website, we will retain your personal information as a record unless you request its deletion. For more information about your right to erasure, please refer to the “Your Rights” section below.
9.Legal Basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we will process your personal information based on the following legal grounds:
Your consent;
The performance of the contract between you and the website;
Compliance with legal obligations;
To protect your vital interests;
The execution of a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
10.Legal Basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we will process your personal information based on the following legal grounds:
Your consent;
Performance of the contract between you and the website;
Compliance with legal obligations;
To protect your vital interests;
Execution of a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
11.Automated Decision-Making
If you are a resident of the European Economic Area, you have the right to object to automated decisions (including profiling) when such decisions have a legal impact on you or significantly affect you.
We make fully automated decisions based on customer data, and these decisions have legal or other significant impacts.
Our processor, Shopify, employs limited automated decision-making mechanisms to prevent fraudulent activities that do not have legal or other significant impacts on you.
Services that include elements of automated decision-making are as follows:
Temporary denial lists for IP addresses associated with repeated failed transactions. Such denials only last for a few hours.
Temporary rejection lists for credit cards associated with denied IP addresses. Such denials only last for a few days.
12.Your Rights
GDPR
If you are a resident of the European Economic Area, you have the right to access your personal information that we store, transfer it to a new service, and request the correction, update, or deletion of your personal information. If you wish to exercise these rights, please contact us using the contact information provided above.
Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, please refer to Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
